"Tell me, how does the Debit Card work?"
It works just like a regular ATM card at ATMs: You use it with your PIN to get cash. At stores, restaurants, and other MasterCard® merchants, it works like a check: You present the card to the cashier, sign the receipt or enter your pin number, and your purchase will be deducted right from your checking account. If you use your Debit Card to place a phone order, you just give your card number and expiration date to the catalog or ticket order representative.  There is a limit of $300.00 a day cash and $750.00 a day for purchases.

"Can I use my Debit Card anywhere?"
You can use your new Debit Card to get cash at ATMs where you see the logos that are on the back of your card. And now you can also use it to shop where you see the MasterCard® logo.

"So when I shop with it, I follow the same steps as when I use a credit card, right? "
Right! Your Debit Card will be accepted by merchants just like any MasterCard® credit card. But it's not like a credit card because purchases are deducted from your checking account - which means you don't pay interest charges on the things you buy.

"Will my Debit Card purchases appear on my monthly checking account statement "
Yes. If you shop with a Debit Card, the amount, date and even the name of the place or address where you used it will appear on your statement along with the checks you write and your ATM transactions. Having all of your transactions on one statement helps you keep better track of your spending.

"Can I still use my checks when I shop?"
That's completely up to you. Once you see how much more convenient it is to shop with your Debit Card, you will probably use checks less and less.

"What happens if my Debit Card is lost or stolen?"
Simply call us at 512-756-2191 as soon as you realize the card is lost or stolen - we will cancel it immediately and order you a replacement card. To report a lost or stolen card after business hours call 1-866-985-2273.